Small Firms Ideas Exchange

Following up to last week's posting, it occurred to me that architects should be “happy.”  How do you define happiness?  Is it always being right?  Is it doing your very best job?  Is it what you do outside of being an architect?  I try to find happiness in everything I do and I’ve learned that the most positive aspect my repeat clients say when they come back again and again is that,  “You’re fun to work with. If you don’t know the answer, you don’t give us a line of BS. You say you’ll go find the answer and get back to us. You do what you say you’re going to do. You’re willing to learn. You’re willing to teach us.” This sort of underscores how I try to approach business; that, along with what my stepdad told me when I was learning to sail and got frustrated that the power boats didn’t pay attention to the rules of the water. He said, “Lisa, it won’t make any difference if you had the right of way… if you and the boat are on the bottom of the lake. Pay attention to the right things.”

—Lisa Stacholy, AIA, NCARB